From February 11, 16:00 to February 24, 16:00 (UTC), the xTool & Atomm team will be on a 13-day Spring Festival holiday. During this period, response times may be delayed. Thank you for your patience and understanding.
Points
The distribution of points may be delayed during the holiday. We will do our best to complete reviews within 5 days.
Contests
Contest submissions made during the holiday will be reviewed within 3 days. You are welcome to continue uploading your projects during this period.
The contest rewards (2026 Valentine's Day Contest & Coffee Décor Contest) will be delayed until after the holiday. We apologize for any inconvenience caused!
The winners will be contacted via email after the vacation, using the email address associated with their Atomm account. The email from Atomm will include instructions on how to claim the prize. If a winner fails to respond within 30 days after receiving the notification, they will be considered ineligible.
Premium Projects
Reviews of Premium Projects may be delayed during the holiday. We will do our best to complete reviews within 5 days.
Premium Creators
Reviews of Premium Creators may be delayed during the holiday. We will do our best to complete reviews within 7 days.
Reports
Report reviews may also be delayed, but we will strive to complete them within 3 days.
Payouts
During the holiday, only Stripe payouts will be processed. All other payout (e.g: Bank / Paypal) requests will be handled after the holiday ends.
If you have any questions or need assistance, please contact us at
[email protected] or [email protected]
Thank you for your understanding and continued support!